Overview

This website is operated by Guess. Throughout the site, the terms “we,” “us,” and “our” refer to Guess. These Terms of Service apply to all users of the website, including visitors, customers, account holders, and anyone who accesses or uses the online store.

Please read these terms carefully before using the website. If you do not agree with these terms, you should not use the Guess online store.

Acceptance of Terms

By accessing the website, browsing products, placing an order, creating an account, submitting information, or contacting Guess customer support, you agree to be bound by these Terms of Service.

These terms may also apply together with other store policies, including our Shipping Policy, Return Policy, Privacy Policy, and any product-specific terms shown on the website.

Online Store Terms

You may use the Guess online store only for lawful personal shopping purposes. You agree not to misuse the website, interfere with store operations, attempt unauthorized access, or use the website in a way that could damage the store, other users, or related systems.

• You must provide accurate and complete information when placing an order.
• You are responsible for keeping account login details confidential, if you create an account.
• You may not use the website for fraudulent, abusive, unlawful, or unauthorized activity.
• You may not copy, resell, scrape, or misuse website content without permission.

Product Information

Guess works to present product information, descriptions, colors, sizes, images, pricing, and availability as clearly as possible. However, product details may occasionally contain errors, omissions, or updates.

Colors may appear differently depending on your screen, device settings, lighting, or display quality. Product measurements, fit notes, and size information are provided as guidance and may vary by style, material, and design.

Pricing and Availability

Product prices, promotions, discounts, availability, and product listings may change without notice. Guess may update, correct, limit, or discontinue products or offers at any time.

If an item becomes unavailable after an order is placed, Guess may contact you with available options, cancel the unavailable item, or issue a refund for the affected item when appropriate.

Orders and Payment

When you place an order, you agree that all order, billing, payment, and shipping information you provide is accurate and complete. Orders are subject to review, payment authorization, product availability, and acceptance by Guess.

Guess may refuse, cancel, or limit an order if we believe the order information is inaccurate, payment cannot be verified, the order appears fraudulent, the product is unavailable, or the order violates these Terms of Service.

Payment must be completed through the payment options available at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping Policy Reference

Guess offers Free Worldwide Shipping as described in our Shipping Policy. Order processing, estimated delivery timing, tracking updates, shipping destinations, and customs or tax handling are explained in that policy.

Shipping times are estimates and may be affected by order review, destination, local delivery conditions, holidays, weather, customs review, or other circumstances outside normal store operations.

Return Policy Reference

Guess offers 30 Days Free Returns for eligible items as described in our Return Policy. Customers must contact customer service before sending any return to receive the correct return instructions and return details.

Returns sent without contacting customer service first may not be accepted. Refund timing, eligibility requirements, exchanges, damaged items, wrong items, and final sale rules are explained in the Return Policy.

Account Information

If account features are available, you are responsible for maintaining accurate account information and keeping your login details secure. Guess is not responsible for account activity caused by your failure to protect your login information.

You agree to contact Guess if you believe your account or order information has been used without authorization.

Prohibited Uses

You agree not to use the Guess website or its content for any prohibited purpose, including:

• Violating any applicable law, regulation, or third-party right
• Submitting false, misleading, fraudulent, or unauthorized information
• Interfering with website security, store operations, or checkout functionality
• Uploading or transmitting viruses, malicious code, spam, or harmful content
• Attempting to access systems, accounts, data, or areas of the website without permission
• Copying, scraping, reproducing, selling, or exploiting website content without authorization
• Using the website for abusive, harassing, defamatory, or harmful activity

Intellectual Property

The website design, page content, product images, text, graphics, logos, icons, and other materials displayed on the Guess online store are owned by or licensed to Guess or the applicable rights holders.

You may not copy, reproduce, distribute, modify, sell, or exploit any website content without prior permission, except as allowed for normal personal shopping use.

Third-Party Links

The Guess website may include links or features that connect to third-party websites, payment services, or other external resources. These third-party services are not controlled by Guess.

Guess is not responsible for the content, privacy practices, policies, availability, or actions of third-party websites or services. You should review the terms and policies of any third-party service you choose to use.

Disclaimer

The Guess online store and its content are provided for general ecommerce and shopping use. While Guess works to keep the website accurate and available, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely current.

Product information, availability, pricing, promotions, and website content may be updated, corrected, changed, or removed at any time.

Limitation of Liability

To the fullest extent permitted by applicable law, Guess is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, purchase of products, or reliance on website content.

This limitation applies to claims related to website access, product information, order issues, delays, errors, interruptions, data loss, unauthorized access, or third-party services.

Changes to These Terms

Guess may update these Terms of Service from time to time to reflect changes in store operations, website features, policies, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the website after updates are posted means you accept the revised Terms of Service.

Contact Information

For questions about these Terms of Service, online store use, orders, shipping, returns, account information, or customer support, contact Guess at:

Email: [email protected]