Customer Support
Contact Us
Need help with your Guess order or shopping experience? Our support team is here to assist with order questions, shipping updates, returns, exchanges, product details, and account help.
What to Include in Your Message
To help us review your request faster, please include the details that best match your question.
- Your full name and email address used at checkout
- Your order number, if your message is about an order
- A short description of the issue or question
- Product name, size, color, or style details when relevant
- Photos, if they help explain a product or order concern
How We Can Help
Order Support
Contact us for help reviewing order details, purchase questions, or order-related concerns.
Shipping Support
Reach out if you need help understanding shipment updates or delivery-related information.
Returns & Exchanges
Ask us about return or exchange questions before sending an item back.
Product Questions
We can help with questions about Guess products, sizing, colors, styles, and availability.
Account Help
Contact us for help with account access, customer details, or checkout-related questions.
Contact Form
Use the contact form on this page if you prefer to send your request directly through the website. Please include the same helpful details listed above so our team can respond clearly.
Your Privacy
Please only share information needed to help with your request. Customer details are used to review and respond to your support message.
We’re Here to Help
Thank you for contacting Guess. Send us a message at [email protected], and our customer support team will respond as soon as possible during service hours.
